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Patricia H
PASCO, WA | 2014 Chevrolet ImpalaApril 14, 2022INTEGRITY!!! I WAS QUOTED A PRICE FOR A REPAIR, AND WAS READY TO PAY THAT AMOUNT. WHEN I PICKED UP MY CAR THERE WAS NO CHARGE. IT WAS COVERED UNDER WARRANTY..I THANKED THEM FOR BEING HONEST...Response from McCurley Integrity Cadillac
April 15, 2022Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jeff D
RICHLAND, WA | 2018 Chevrolet TahoeApril 13, 2022Friendly and fastResponse from McCurley Integrity Cadillac
April 14, 2022Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!Frank O
PASCO, WA | 2022 Chevrolet CamaroApril 1, 2022Kevon, James and Chad took great care of me while I waited 6 months for my order. Answered many questions and addressed the delays in my order honestly without blowing a bunch of smokeResponse from McCurley Integrity Cadillac
April 4, 2022Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Cassandra A
PASCO, WA | 2016 Chevrolet SonicApril 1, 2022Great & friendly service. Very helpful.Response from McCurley Integrity Cadillac
April 4, 2022Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!Sandy S
PASCO, WA | 2016 Chevrolet SuburbanFebruary 15, 2022I take my Surburban to Mcurley when it needs work done and I always get good service. The fellas greet you with a smile snd are very friendly.Response from McCurley Integrity Cadillac
February 16, 2022Hi, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.Nicholas M
PASCO, WA | 2010 Chevrolet MalibuFebruary 11, 2022Brought the car in on January 5th. Was told 5 days. Took 13 days before I had to call them and find out no one had worked on my vehicle due to covid. Which is fine but no one called to let me know at all I was completely in the dark. After a 900 dollar repair the car was brought around with the original issues still persisting. The dashboard lights were still out. Another 1100 dollars was needed because the BCM was needing to be replaced. During the initial 150 dollar diagnosis they said the bcm was freezing but they didn't know why and that all they did was turn it on and off originally. It would have saved a ton of time to have know that a replacement part was needed from the very beginning. Turning it on and off in my opinion isn't a diagnosis. Finally weeks later I picked up the car and the engine continues to run rough with the exact same issues as when I previously brought it in. The manifold swap helped but did not eliminate the core issue. So around 2000 dollars in repairs, one month of time and over 450 dollars in uber rides (I wasn't offered a rental due to backlog) I have a vehicle that is still not fixed fully. The staff was very helpful and I appreciate the efforts but the service itself was poor. I pretty much am out a ton of money and still do not have a properly working vehicle.Response from McCurley Integrity Cadillac
February 14, 2022Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (509) 544-6200 when you have an opportunity, and we will be more than happy to try and turn your experience around.Timothy K
RICHLAND, WA | 2022 Chevrolet ColoradoFebruary 10, 2022Every one in the fleet department were professional and went out of there way to help and your new closing coordinator was great she does a great jobResponse from McCurley Integrity Cadillac
February 11, 2022Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!Deann Y
KENNEWICK, WA | 2022 Chevrolet 1500 Silverado LTDJanuary 31, 2022Every time I come in they always do an outstanding job!!!!Response from McCurley Integrity Cadillac
February 2, 2022Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!Joshua G
BENTON CITY, WA | 2002 Chevrolet 2500HD SilveradoJanuary 22, 2022They were sweetResponse from McCurley Integrity Cadillac
January 24, 2022Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!Ray W
BENTON CITY, WA | 2021 Chevrolet 3500HD SilveradoJanuary 10, 2022I have no complaints.Response from McCurley Integrity Cadillac
January 11, 2022Hi, thank you for taking the time to let us know how we did. We hope you have a great day!